I live in a region where nominal mains voltage is 220 volts and state standards permit deviations within 5 percent continuously and within 10 percent for short periods. So if I measure the voltage in a wall outlet in my apartment and see it is 180 volts or anything else out of range I can file a complain with the utility company and the company is expected to somehow treat that voltage anomaly.
My question is - how do companies actually treat voltage deviations? What equipment do they have on the distribution grid that can be adjusted so that the voltage in my wall outlet gets back to permitted range?