Brief explanation: I've recently bought a PC-Based Oscilloscope Hantek 6052BE (50-MHz). I am pretty sure that I've made all the installations correctly, however when I connect the device to the computer (via USB 2.0) the software suddenly crashes (doesn't response). I was looking for a solution, it's been almost 10 days; I still couldn't find anything so far.
Also LabVIEW crashes the same way so it made me think that it's related with some driver issues maybe? Or the BW is too high for USB 2.0 to handle the datastream?
The main question: Is there a proper way to inspect the data comes from the oscilloscope on USB ports to get an idea what's the problem? At least for getting a sense of the cause, like to know if it's driver-based or because of some physical impossibilities?
Should I lose hope for good?
Thanks in advance.
Edit: I've tried the software on four different OS(Windows XP, Windows 7, Windows 10 and Ubuntu).