Brief explanation: I've recently bought a PC-Based Oscilloscope Hantek 6052BE (50-MHz). I am pretty sure that I've made all the installations correctly, however when I connect the device to the computer (via USB 2.0) the software suddenly crashes (doesn't response). I was looking for a solution, it's been almost 10 days; I still couldn't find anything so far.

Also LabVIEW crashes the same way so it made me think that it's related with some driver issues maybe? Or the BW is too high for USB 2.0 to handle the datastream?

The main question: Is there a proper way to inspect the data comes from the oscilloscope on USB ports to get an idea what's the problem? At least for getting a sense of the cause, like to know if it's driver-based or because of some physical impossibilities?

Should I lose hope for good?

Thanks in advance.

Edit: I've tried the software on four different OS(Windows XP, Windows 7, Windows 10 and Ubuntu).

  • \$\begingroup\$ Perhaps this is a software or driver issue - not electrical... \$\endgroup\$ – Solar Mike Apr 1 '18 at 15:02
  • \$\begingroup\$ Not sure about the 6052 but Recent builds of Sigrok/PulseView support the 6022 using fully open source code. Works in both scope and (for models with the switch) logic analyzer mode. The 6022 is a limited instrument - poor analog control, and essentially no triggering. It is however useful if you need to capture recordings longer than ordinary scope memory, since you can stream right to multi-gigabyte files on a hard drive. Avoid as a general scope but has proven its worth for capturing the context of infrequent events. \$\endgroup\$ – Chris Stratton Apr 1 '18 at 16:37
  • \$\begingroup\$ Looks like the 6052 has an FPGA; that potentially means more capability (potentially real triggers), but also more effort to develop an open firmware, sigrok.org/wiki/Hantek_6052BE . Funny because I've though of trying to graft an FPGA into my 6022... Anyway, unless you particularly want unlimited recording length at the expense of difficulty in ordinary usage, I'd send it back if possible and get a basic conventional digital scope. \$\endgroup\$ – Chris Stratton Apr 1 '18 at 16:42
  • \$\begingroup\$ Could you explain what kind of software you did install "correctly". The Hantek site lists the software as "VC, VB, and LabView", which means that you need to compile their code somehow. How did you do that? \$\endgroup\$ – Ale..chenski Apr 1 '18 at 18:27
  • \$\begingroup\$ Well, a CD came with the hardware so I didn't search for an external driver or setup, instead I used the ones included in the CD. Also there was a manual in the CD came along with the packet so I checked what did I do so far and everything seems okay according to the aforementioned document. But I don't really know what is VC or VB. Nonetheless, I've also tried to use LabVIEW one and it didn't respond either. @AliChen \$\endgroup\$ – My name is name Apr 2 '18 at 20:26

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