We have a house in Haiti connected to the shore line. The shore line isn't always working so we bought a generator. I wanted to ground one of the two phases to create one neutral, one phase and a ground but people there said they don't do that. We had a lot of problems in the past we people getting shocked when they touch a freezer or a toaster. I keep saying that one of the two phases should be grounded but they won't listen, am I right to assume that?
Second question, I bought a Southwire Automatic Transfer Switch 50A Hardwire Model 40100 to transfer a shore power to a generator when the shore power is down.
The switch box has three input on each contactor, L1 (phase 1), L2 (neutral) and L3 (phase 2). If I plug only L1 and L3 using the two phase it doesn't work. That's because the board uses L1 and L2 to detect electricity. Can I simply plug the ground to L2 and leave the two phases on L1 and L3, should I plug the L3 phase on L2 instead or should I consider them wrong and ground one of the two phases to get a neutral before the switch box?
It's worth saying that my shore line is a 220v line.