Throwing a guess. Only condition to see what you describe, assuming everything else ok, is: Q3 turn on lags.
Q3 turn on lags, most likely from large current (heavy load). Motor inrush current is one that contributes to. Zero crossing may not help as hope, since the inrush condition lasts over many cycles. You can see it on oscilloscope.
Sensitive TRIAC will help.
Edited.
I just went through the datasheet. And, my first guess likely was incorrect, I guess again. However, the sensitive TRIAC theory will still work.
Here is what I suggest: Try lower resistor value. And, the design parameters and procedures:
Design parameters example, just for the trigger circuitry:
- Gate trigger current, Igt = 70mA (max of ++ & -- quadrant).
- On-state voltage Vt = 1.7V
- Gate trigger voltage, Vgt - 1V
- Latching current, IL = 30mA (max of ++ & -- quadrant)
- Holding current, IH = 15mA
- Gate trigger resistor wattage Pr = 0.25W
- Line voltage Vac = 120V
Procedure:
- Decide the peak wattage limit on the resistor: Prp <= Pr, Prp = 0.25W
- Peak voltage across the resistor: Vr = Prp / Ig = 0.25W / 70mA = 3.57V
- Resistance Rg = V/I = 51 ohms
- Calculate actual average wattage on the resistor:
W = {[asin(3.75V/120V * sqr(2)) / asin(1)] / [1/(60Hz * 4)]} * 0.5 * 0.25W =
...., where..
-. asin() part is to calculate the percentage time of the resistor takes current.
-. 0.5 is to approximate the sine curve to ramp.
I am not doing the work to prove my calculation is incorrect. The point is the actual average wattage on the drive resistor is significant smaller than the peak wattage and the resistor rating. I forgot how the peak wattage of the resistors are spec-ed, likely from mechanical aspects.
There are other design parameters you may want to verify, if you are interested.
The calculation says, you can use "R35 + R36 = 51ohm" resistor safely, for 1/4W resistor. If the resistance gets higher, the trigger voltage gets higher, the wattage gets larger, the load gets sharp current increase at every cycle of the line.. etc.
Try something much lower value than what you have now. I would start from a single resistor, about 82ohm 1W. I did not calculate what the resulting Vt & Ir will be.
Meantime, we can calculate how the resistors are burning, if you can offer an enough motivation.
Wait a moment.. there is a definition for Tgt, gate-controlled turn-ontime. But, nothing for rated impulse peak gate current. Wonder if it matters.