My question here is whether this Z0 a complex number or not
To find \$Z_0\$ start with a representation of a short section of transmission line (t-line): -

R, L, C and G can be thought of as "per metre" values but, as will be suggested further down, they can be based on "per mm" or per micron all the way to zero length.
The model in your question uses only L and C hence, the section becomes this: -

The section has an input impedance \$Z_{IN}\$ on the left that we want to find. On the right, more sections are connected. They all have the same input impedance.
We can now solve for \$Z_{IN}\$ in the left: -
$$$$
$$Z_{IN}\hspace{0.5cm} =\hspace{0.5cm} sL + \dfrac{1}{sC}||Z_{IN}\hspace{0.5cm} =\hspace{0.5cm} sL + \dfrac{Z_{IN}}{1 +sC Z_{IN}} $$
$$Z_{IN}\cdot (1 + sCZ_{IN})\hspace{0.5cm} =\hspace{0.5cm}sL + s^2LCZ_{IN} + Z_{IN}$$
$$sCZ_{IN}^2\hspace{0.5cm} =\hspace{0.5cm} sL + s^2LCZ_{IN}
$$
$$Z_{IN}^2 \hspace{0.5cm}=\hspace{0.5cm}\dfrac{L}{C} + sL Z_{IN}$$
That looks about as far as it goes but, if we imagine our section of t-line shrunk towards zero length, \$sL\cdot Z_{IN}\$ becomes insignificant compared to \$\frac{L}{C}\$ hence: -
$$Z_{IN} = \sqrt{\dfrac{L}{C}}$$
And clearly that is purely resistive. However, we have ignored the effects of R and G meaning that the simplified formula only applies at frequencies greater than typically 100 kHz. If you considered R, L, C and G you'd derive this: -
$$Z_{IN} = Z_0 = \sqrt{\dfrac{R + j\omega L}{G + j\omega C}}$$
Derivation of Characteristic Impedance of R, L, G and C section gives you the full math (similar to the above and, without the complication of using the telegraphers equations).
For normal cable constructions the impedance exhibits a complex impedance at around the mid audio frequencies. This is well-known in telephony of course.
The image below is from a spreadsheet I made and also presented in this answer. It's of a typical telecom cable and, around 1 kHz, it has an impedance magnitude of 600 Ω.

The formula for impedance magnitude is not too hard to prove: -
$$|Z_0| = \sqrt{\sqrt{\dfrac{R^2+\omega^2 L^2}{G^2+\omega^2 C^2}}}$$
The formula for the impedance angle is a tad harder to prove: -
$$\text{Angle} = \dfrac{\arctan\left[{\dfrac{\omega\cdot (LG-CR)}{RG+\omega^2 LC}}\right]}{2}$$
If it omits imaginary part, why will we use this software instead of
calculator? Does H(Height) and dielectric εr matter in this scenario?
The calculator helps you establish the inductance and capacitance per metre based on physical distances and, that's pretty useful even though your calculator doesn't actually display those values. \$H\$ and \$\epsilon_r\$ totally matter in this respect.