The "generic error" page features this damaged chip with some kind of cavity:
I guess it's some typical damage, but I have no idea of what it might be.
What's the damage incurred by this chip and how is such damage typically incurred?
The "generic error" page features this damaged chip with some kind of cavity:
I guess it's some typical damage, but I have no idea of what it might be.
What's the damage incurred by this chip and how is such damage typically incurred?
Thermal damage. Part of chip, mostly metal, overheated, melted and evaporated, after some pressure build up it exploded. Cause is shorting. Cause of shorting can be anything, from manufacturing defect, to ESD, extraterrestrial particle, overvoltage, mechanical stress, bad design, or even software.
The chip itself is not visible on picture. What fell off is only the mold/casing material.
Other people have identified what causes this failure mode, I'm going to comment on how it likely happened.
The chip in the picture is a TPA3100D2. This is a high-power, Class D audio amplifier.
Determined using the excellent alldatasheet.com search engine. See: here.
The explosion happened near the corner proximate to the pins 32-42. Pins 32-33, 34-35, 36-37, 39-40, as well as 41-42 are strapped together, and are the power supply and output pins for one channel of the device (this also explains the "solder bridges", as @Thorn described them. They are the same pin, internally).
Considering the amplifier datasheet specifies it's protected against short-circuit, I would imagine that there are two possible things that caused this failure. The power supply voltage range was exceeded or reverse biased, or the amplifier was hooked up to a highly inductive or capacitive load.
IC manufacturers call this sort of damage "EOS/ESD" damage - electrical overstress / electrostatic discharge.
The real mechanism for this sort of damage is thermal - something under the packaging got really hot really fast, expanded and blew up. This can be due to many factors, but usually means that the silicon under the package suffered some damage (electrical or thermal), became a non-fusible heat source and went kapow.
It's very difficult to pinpoint the real cause of this sort of damage without knowing the operating conditions and time-to-failure. The reasons for failures can be nearly infinite, and proper failure analysis requires getting as much information about the conditions to pare down the fault tree to a minimal number of possible causes.
Assuming this part is part of a qualified, released assembly:
If the part blew immediately on first power-on, it's likely due to an electrical fault at the IC or elsewhere in the circuit due to a manufacturing defect (missing part/solder bridge) or operator error (reverse polarity applied, etc.)
If the part blew after a few hours, it could be due to process-related latent damage (thermal shock due to reflow, ESD during handling, mechanical damage from pick-and-place, board flex, etc.)
If the part blew in the field, it could represent a design marginality that doesn't easily manifest, or latent damage, or customer abuse, or bad yield from the IC manufacturer...
If this is a first-run or prototype build, not only do you have to rule out manufacturing defects but also design oversights (excessive voltage or load, insufficient cooling, etc.)
Problem started due to overheating. Because the system was running on very low or zero sound for long time. Amplifier heats due to this reason.