I am redesigning a company product, it is a product for automotive maintenance and diagnostics. Currently in the product there is a FET BUS switch to perform the interface between the microcontroller and the product connector, to this connector can be connected several other devices that communicate with the microcontroller present in the product. Often it is necessary to perform external assembly to the to use the product, the assembly depends on the needs of the custumer and needs to be done by him. There is no single protocol and the communication used is diverse, so the lines need to be bidirectional, the only need is that the logical voltage levels for communication are digital of 0 and 5V.
The question I need to deal with then is the following: for reasons of incorrect assembly or carelessness with connectors on the part of the customer, there may be overvoltage in the communication lines and this is burning the bus switch. The bus switch we are using today, the SN74CBT3244DW, is powered by 5V, but it is very common, for the reasons described above, that customers accidentally put 12V on the communication lines. So,I need to reduce the amount of products that return for maintenance because of this issue.
To solve this issue, I imagined some solutions:
1) The product would no longer present the Switch bus internally, the idea would be to use an adapter that would be connected to the product and would make the interface between the product and the customer's assembly. In this adapter, there would be a protection circuit and, if happens some problem to the adapter, there would be needed only an exchange of the adapter and the customer would not need to send the product for maintenance, so, the customer would not be unable to perform other services offered by the product.
2) For the adapter circuit, the idea was to use some type of protection or insulation. However, as the lines of communication need to be bidirectional, I am facing difficulties in finding circuits that offer protection, or isolation and that have relatively low cost.
Would anyone have any circuit suggestions?